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Posts Tagged ‘hotmail’



How Do I Retrieve Lost Hotmail Password?

Wednesday, December 4th, 2013

Marty is looking for options to retrieve his lost Hotmail account information. We walk him through the steps. Continue reading

Susanne wants to know why she can’t highlight and drag text in Outlook.com. We check into where that feature went. Continue reading

Terry’s Hotmail contacts have disappeared in Outlook. We look at a possible way to retrieve them. Continue reading

DianaLee wants to know how to access her HotMail account using a browser. We give her the easy steps in this Quick Tip. Continue reading

Help! My MSN Account Disappeared

Wednesday, September 11th, 2013

Lorie got a new computer, but lost her MSN account. We help her get it back. Continue reading

Outlook.com – Learn How People Works

Wednesday, August 14th, 2013

Take a tour of the People section of Outlook.com and learn how it can work for you. Continue reading

Dorrine wants to know how to forward Outlook.com messages she’s moved to the Drafts folder. We’ve got the answer. Continue reading

Wim wants to change back to Hotmail from Outlook.com. We break some bad news and give him some alternatives. Continue reading

Since Elbert’s Hotmail was switched to Outlook.com, he can’t edit or add contacts. We walk him through the process. Continue reading

David wants to know if he should convert his Hotmail, Live Mail & MSN accounts to Outlook.com and what the effect will be on his e-mail. Continue reading

L. Elaine wants to know why Microsoft had to go change Hotmail to Outlook.com. We look at some of the reasons. Continue reading

Dianne from Florida writes: Since I am now on Outlook, I cannot print my emails anymore. They get cut off. Help! Dianne, we’ve gotten a lot of questions along this line. Here’s one possible solution. Continue reading

Taffy from NSW. Australia writes: Why weren’t we told that all Outlook.com emails would be stored on Microsoft computers????? My emails were stopped until I logged into Outlook.com. I felt that this was illegal & therefore I contacted my provider who help me change back. It was only then that I received my emails from 4 days prior! Was this Legal? Continue reading

Ernie from Walter writes: What is the proper procedure for moving items to my folders under OUTLOOK.COM? Since the switch from HOTMAIL I can always move the first item I try. Subsiquent attempte do not work. Clicking on the MOVE TO function do not provide a list of my folders to select from. Things just sit there as if I had not selected the option. Answer: Ernie, moving e-mails into folders should be a fairly simple process in Outlook.com. Continue reading

Erna from Kentucky writes: Do I have to change my email address on Hotmail to Outlook.com? A lot of people are not happy with the changeover from Hotmail to Outlook.com. There is one bright spot for Hotmail users… Continue reading

No Spell Check In Outlook.com

Saturday, June 1st, 2013

C E from Mobile AL writes: There was a red line under misspelled words in Hotmail, now Outlook does not underline misspelled words, I get a message that says I have misspelled words, but they do not underline them to let me know what the words are. The issue could be with browser you are using to view Outlook. Continue reading

Steve from Oklahoma City, Oklahoma writes: I still haven’t figured out an easy way to post pictures in the text of Outlook e-mails. I don’t want to make them attachments. Is that possible? Steve, not only is it possible, it’s pretty easy. Here’s how: Continue reading

Carol from Wakefield, MA writes: I have Windows 7 Home Premium and I use Outlook now as it was changed from Hotmail awhile back. I keep reading different instructions to do different things and they usually start with … Click on FILE .. That’s where I am lost! There is no tool bar for Outlook.com that I have ever seen. Consequently, I do not have the word FILE in Outlook.com. I guess my question would be..why don’t I have it? Continue reading

Adjusting Reading Pane In Outlook.com

Saturday, May 18th, 2013

Bob from Canada writes: I don’t like the layout of Outlook.com. The left has the inbox,sent,deleted etc., but the right side also has a dashboard leaving the actual email reading pane small and in the middle. is there a way of getting rid of the dashboard on the right side or collapsing it? Thank you. Continue reading

I’ve received a number of questions about how to forward in Outlook.com. Many who were migrated to Outlook from Hotmail, find the new layout confusing. Here’s how to forward. Continue reading

Microsoft has completed switching Hotmail accounts to Outlook.com. The switch involved 300 million active Hotmail accounts and migrating 150 petabytes of e-mail in 6 weeks. Not all users have been happy with the switch and Microsoft acknowledged the complaints in a blog post, but insisted that once users become familiar with Outlook.com, they will love it. Continue reading

How To Set Default Mail Client in IE

Wednesday, April 24th, 2013

Walter from Wilmington,De. U.S. writes: First let me say I am over 70 years old and don’t know much about computers and I would be grateful for any help you can give me.I have been buying and selling on Craigslist for a long time without any problems with my Hotmail e-mail account. Now something has changed, when I click on reply a Window opens with a message that says Internet Explorer cannot perform this operation because the default mail client is not properly installed. Thanks for any help you can give an old man. – Walt Sr. Answer: Lucky for you Walt, it’s pretty easy to use Hotmail (or Windows Live Mail, Outlook.com etc) as your default.. Continue reading

Ungrouping Messages In Outlook.com

Sunday, April 21st, 2013

Enid writes: Steve, you sent out advice for ungrouping messages for Gmail, but I do both and cant find the change for Hotmail/Outlook. I hate this bunching as it winds up sending messages to people who’ve previously been copied as one continues in conversation and THAT’S A REAL PROBLEM if you say something in error. Thanks. Hello Enid, I’m glad you asked the question, as I have a new Outlook.com account and I am no fan of grouping. So walk through it with me while we fix my account. Continue reading

Using email seems like the easiest way to collaborate with a group. It can, however, be confusing (and potentially embarassing) if you do not effectively use your ‘reply’ and ‘reply all’ function. Learn how to avoid a potentially embarrassing mix-up. Continue reading

Is Outlook Affecting My Flash Player?

Thursday, March 14th, 2013

Questions: I had Hotmail and they Switched me to Outlook and I have had nothing but trouble since. I have tried to download Flash Player I don’t know how many times and when I am through downloading it will tell me it is installed, but most every video I play will come up and say I need Flash Player. I am about ready to take Outlook out and throw it away. I take surveys and they say I can’t take the surveys because I don’t have Flash Player. What Can I do? Thanks. Continue reading

So Long Hotmail, Hello Outlook.com

Monday, February 25th, 2013

Microsoft announced that Tuesday that the new Outlook.com was live, and that all Hotmail accounts would be instantly changed over to Outlook.com accounts. They’re calling it “upgraded,” saying that Outlook.com will deliver “a beautiful, fresh and intuitive experience.” Continue reading

Get Rid of Spam Posing as Hotmail Contacts

Wednesday, April 11th, 2012

Spammers add themselves to your Hotmail contacts list through group invitations. Find out how to get rid of them for good. Continue reading

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