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Where Are My E-mail Folders In Windows 10?

Tuesday, October 6th, 2015

Cecil’s e-mail folders have vanished in Windows 10. We show him how to find them in this quick tip. Continue reading

Which E-mail Is Most Like Outlook?

Sunday, October 4th, 2015

Dolly wants a home e-mail with the features of her Outlook at work. We’ve got some suggestions. Continue reading

How Big Is My Inbox?

Monday, September 28th, 2015

Glenn wants to know the size of his inbox to determine how much room messages will take up on his phone. But does that even matter? Continue reading

Can I Attach Files To My E-mail?

Tuesday, September 15th, 2015

How to attach a document or photo in Windows Live Mail. Continue reading

No Pictures in

Sunday, September 6th, 2015

MIssing images in e-mails? We’ve got one possible solution. Continue reading

Help! How Do I Unblock A Blocked Sender?

Thursday, July 16th, 2015

Accidentally block an e-mail address? Here’s how to fix it. Continue reading

Secure Your E-mail

Thursday, May 7th, 2015

Beef up security on with 2-step authentication. We’ll show you how. Continue reading

Microsoft is dropping both Google and Facebook chat from Continue reading

How Can I Get Outlook On My PC?

Thursday, January 29th, 2015

Bob has Outlook on his phone, how can he get it on his PC? Continue reading

Remove Old Auto-complete On

Sunday, January 11th, 2015

Bill is having trouble removing old auto-complete entries on We help him out. Continue reading

Dave wants to know how to attach an image to message in Outlook Mobile. Continue reading

Is Outlook Web-Based?

Saturday, December 20th, 2014

Harvey wants to know if Outlook is web-based. We explain the difference between an e-mail provider and a client. Continue reading

Where Can I Get Outlook Express?

Monday, October 13th, 2014

Sharon thinks she’s spotted Outlook Express on our screenshots and wants to know if she can get it for Windows 7 & 8.1. We break down available e-mail clients and look at which one she’ll find closest to Outlook Express. Continue reading

Why Is Outlook So Different On 8.1?

Wednesday, October 8th, 2014

Nancy want to know why her Outlook looks so different when she switches between 8.1 and Windows 7 and why she can’t create a contact group. Continue reading

How Do I Start A New Email In 8.1 Mail App?

Thursday, October 2nd, 2014

Rosie isn’t sure how to start a new message in the Windows 8.1 e-mail app. We show her how it’s done. Continue reading

Linda wants to know why she can’t look up e-mail that’s more than 30 days old. Is there a solution? Continue reading

How Do I Get Rid Of Ads In My E-mail?

Wednesday, September 3rd, 2014

Elmer wants to know how to get rid of ads in I show him the quickest way. Continue reading

Chester has accidentally deleted an folder and wants to know if there’s a way to get it back. Continue reading

Add OneDrive To Your Devices

Wednesday, July 2nd, 2014

How to add OneDrive to your computer or mobile devices. Easy steps to access your cloud anywhere. Continue reading

How Do I Access Cloud Documents?

Tuesday, July 1st, 2014

Once those documents are stored in the cloud, just how do you access them? We explain. Continue reading

Does Microsoft read your e-mail? They’ve updated their privacy policy to explain the which information they use and what’s off-limits. Continue reading

Catherine would like to add a quote or two at the end of her e-mail messages. We show her how to use e-mail signatures to personalize her communications. Continue reading

Outlook Contacts Missing In FireFox

Sunday, March 2nd, 2014

David from St Albans, Vt writes:

Why is it that in Firefox I can’t access my contacts but I have no problem getting to them in Chrome or Internet Explorer? This is when I am in the New Outlook.

Hello David,

I would suggest trying to reset FireFox to its default state, especially since it is only happening when using FireFox. Here’s

Outlook: Can I Reply Without Original Message?

Thursday, February 13th, 2014

Learn how to remove the original message from a reply in Outlook and Continue reading

Why Won’t My E-Mails Delete?

Wednesday, January 15th, 2014

Linda wants to know why the e-mails she deletes from her mobile devices don’t delete from the e-mail server. Continue reading

Help I Can’t Find My Contacts!

Saturday, November 23rd, 2013

Judy can’t find her contacts in Windows 7 or Windows 8. We track down what’s causing the problem. Continue reading

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