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Help I Can’t Find My Contacts!

Saturday, November 23rd, 2013

Judy can’t find her contacts in Windows 7 or Windows 8. We track down what’s causing the problem. Continue reading

No Send All In

Monday, October 28th, 2013

Richard misses “Send All” in We show him a workaround. Continue reading

Outlook & : Are They connected?

Monday, October 21st, 2013

Terry wants to know if and Outlook are connected in any way. We explain why the answer is yes and no. Continue reading

Susanne wants to know why she can’t highlight and drag text in We check into where that feature went. Continue reading

Jerry wants to know if his wife can add her previous e-mail account to We check out the options. Continue reading

Terry’s Hotmail contacts have disappeared in Outlook. We look at a possible way to retrieve them. Continue reading

DianaLee wants to know how to access her HotMail account using a browser. We give her the easy steps in this Quick Tip. Continue reading

Can I Get My Old Windows E-mail Account Back?

Sunday, September 29th, 2013

Ken’s not happy with his Comcast e-mail and wants to know if he can get his Windows account back. Continue reading

Tips and Tricks to Block Senders in Outlook

Wednesday, September 18th, 2013

Anna wants to know how to block sender in We explain the process. Continue reading

MSN Won’t Remember My Password

Thursday, September 12th, 2013

Changes with his MSN homepage have left Bob unable to store his e-mail password. We help him solve the problem. Continue reading

Help! My MSN Account Disappeared

Wednesday, September 11th, 2013

Lorie got a new computer, but lost her MSN account. We help her get it back. Continue reading

How Do I Cut In

Thursday, September 5th, 2013

Bill wants to know how to cut in We explain the process. Continue reading

Learn how to create an e-mail group in and how to add and remove contacts from that group. Continue reading

Help! Hotmail Connector Won’t Work!

Tuesday, August 27th, 2013

Beverly can’t get an her Hotmail Connector to automatically connect to Continue reading

Missing Arrow In

Monday, August 26th, 2013

Carl is missing a very important arrow in This quick tip shows him out to get it back. Continue reading

Jay is missing the crucial drop-down menu arrow in and he can’t upgrade IE to fix it. We look for solutions. Continue reading

Victor wants to know if the switch to means he has to switch his e-mail address. Continue reading – Learn How People Works

Wednesday, August 14th, 2013

Take a tour of the People section of and learn how it can work for you. Continue reading – How To Forward Draft Items

Sunday, August 11th, 2013

Dorrine wants to know how to forward messages she’s moved to the Drafts folder. We’ve got the answer. Continue reading

Wim wants to change back to Hotmail from We break some bad news and give him some alternatives. Continue reading

How Do I Add & Edit Contacts In

Saturday, August 10th, 2013

Since Elbert’s Hotmail was switched to, he can’t edit or add contacts. We walk him through the process. Continue reading

David wants to know if he should convert his Hotmail, Live Mail & MSN accounts to and what the effect will be on his e-mail. Continue reading

Missing out on e-mails? Learn how to use the Safe sender list in Continue reading

Can I Buy A Desktop Version Of Outlook?

Wednesday, July 31st, 2013

Carol wants to avoid the cloud at all cost and needs to know if desktop versions of Outlook are still available. Continue reading

Frank wants to know if he’ll have to switch his e-mail address to We’ve got the answer in this quick tip. Continue reading

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