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Sharon wants to know how to forward an e-mail message to just the people she wants. We break it down step-by-step. Continue reading

Val wants to know how to delete multiple messages from Microsoft Outlook. We explain how it works for both Outlook and Continue reading

Gupta wants to know how to find out how much room he has in his mailbox. The answer might surprise you. Continue reading

Why Did Microsoft Change To

Saturday, July 20th, 2013

L. Elaine wants to know why Microsoft had to go change Hotmail to We look at some of the reasons. Continue reading

Need to export data from Outlook to Read this article to find out how. Continue reading

How Do I Get My E-mail Profile Back?

Monday, July 15th, 2013

Alice needs Windows 8 help. Her e-mail address was changed and she wants to reset. We explain how to do it. Continue reading

Jan wants to know how to copy Yahoo! Mail messages to The good news, it’s pretty easy to do. We break down the steps. Continue reading

Gerald wants to know why his account is synced with his phone and tablet and if he can change that. Continue reading

No Inline Picture Option In

Sunday, June 30th, 2013

Tony doesn’t see the Insert Inline option for photos in Learn what could be causing the issue and how to fix it in this article. Continue reading

Diane has some questions about conversation mode. This article has the answers. Continue reading

Quick Tips – Most Asked Questions

Friday, June 21st, 2013

There are two questions that I keep seeing over and over from our readers this month. 1: How to deal with a missing “new folder” option and 2: Where is spell check in We’ve got the answers to both questions. Continue reading

Why Can’t I See My E-mail?

Wednesday, June 19th, 2013

Having issues viewing your e-mail or other programs? One possible solution is to clear your browser’s cache. Continue reading

Is There A Way To Switch From Yahoo Mail?

Wednesday, June 19th, 2013

Jerry from Plaquemine, LA writes: Since Yahoo mail is, well, can I say crappy, I suppose the new Yahoo Mail is just as bad. Since I have poor computer understanding and skills, is there anything I can do to get something better. Answer: Sure Jerry. Setting up a new e-mail service is pretty easy. Continue reading

Dianne from Florida writes: Since I am now on Outlook, I cannot print my emails anymore. They get cut off. Help! Dianne, we’ve gotten a lot of questions along this line. Here’s one possible solution. Continue reading

Lee from Texas writes: Is Outlook,com the same as Outlook Express, a POP 3 account? My son insists I need to get a different email account like Gmail so when the comp. crashes I don’t lose all my emails. Continue reading

Carl from Columbus, Georgia writes: How do I download a picture that has been e-mailed to me in Carl, it should be pretty easy. When an image is sent as an attachment, you should see a little paper clip icon. Continue reading

Sherry from US (currently South Korea) writes: I use (NOT Microsoft outlook) for my email. How can I set as my default email client? If I forget and click on an email address in a document or on a webpage, Microsoft Outlook opens – and I don’t want to use it. Continue reading

DH from US writes: Comment on Outlook oddity: I opened an Outlook email account months ago. I could sign in without problem for the first couple of weeks, but since then, I’ve been blocked out. Out of curiosity, I try to sign in once every few weeks, and ALWAYS get, “You’ve tried to sign in too many times with an incorrect email address or password” on my first try. That doesn’t make sense. Continue reading

Taffy from NSW. Australia writes: Why weren’t we told that all emails would be stored on Microsoft computers????? My emails were stopped until I logged into I felt that this was illegal & therefore I contacted my provider who help me change back. It was only then that I received my emails from 4 days prior! Was this Legal? Continue reading

Ernie from Walter writes: What is the proper procedure for moving items to my folders under OUTLOOK.COM? Since the switch from HOTMAIL I can always move the first item I try. Subsiquent attempte do not work. Clicking on the MOVE TO function do not provide a list of my folders to select from. Things just sit there as if I had not selected the option. Answer: Ernie, moving e-mails into folders should be a fairly simple process in Continue reading

Erna from Kentucky writes: Do I have to change my email address on Hotmail to A lot of people are not happy with the changeover from Hotmail to There is one bright spot for Hotmail users… Continue reading

No Spell Check In

Saturday, June 1st, 2013

C E from Mobile AL writes: There was a red line under misspelled words in Hotmail, now Outlook does not underline misspelled words, I get a message that says I have misspelled words, but they do not underline them to let me know what the words are. The issue could be with browser you are using to view Outlook. Continue reading

Steve from Oklahoma City, Oklahoma writes: I still haven’t figured out an easy way to post pictures in the text of Outlook e-mails. I don’t want to make them attachments. Is that possible? Steve, not only is it possible, it’s pretty easy. Here’s how: Continue reading

Where Can I Find File In

Tuesday, May 21st, 2013

Carol from Wakefield, MA writes: I have Windows 7 Home Premium and I use Outlook now as it was changed from Hotmail awhile back. I keep reading different instructions to do different things and they usually start with … Click on FILE .. That’s where I am lost! There is no tool bar for that I have ever seen. Consequently, I do not have the word FILE in I guess my question would be..why don’t I have it? Continue reading

Lucille from Ky writes: Have trouble getting my address book. I mean the whole thing. When I want to forward something, it just shows a few. I’ve had quite a few questions about getting to your full address book. Here’s how to do it. Continue reading

Adjusting Reading Pane In

Saturday, May 18th, 2013

Bob from Canada writes: I don’t like the layout of The left has the inbox,sent,deleted etc., but the right side also has a dashboard leaving the actual email reading pane small and in the middle. is there a way of getting rid of the dashboard on the right side or collapsing it? Thank you. Continue reading

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