Tips & Tricks

AOL Email Trouble

You've Got Mail—NOT!

If you are a subscriber to one of our free Newsletters and use AOL, you may notice that they no longer arrive. You tried to resubscribe, but it says you are already on the list.

A good possibility is that they are being sent, but your AOL Mail Controls are blocking them. Here's how to check:

The first thing to check is your Mailbox. Make sure that you have "Show me mail from" set to "Everyone". This will allow you to see all your mail.

If you have it set to "People I Know", then you must add steve@worldstart.com to your address book if you want the newsletters to show up.

Next, you should check your Mail Controls. Just click the "Mail Options" box and select "Block Unwanted mail", or type in Keyword "Mail Controls" to bring up the interface. You should have "Allow all email to be delivered to this Screen Name" selected.

If you insist on using the "Customize Mail Controls for this Screen Name", then click Next. Here you will again find several choices. You can let all email in, or only let in mail from the listed senders (this is called "whitelisting").

If you have "Allow e-mail from the listed...Block all others" selected, then be sure to add worldstart.com to your list. Click Next.

If you were accidentally filtering us out, just click the "Recently Deleted Mail" link at the bottom of your mail interface. Check there for our newsletters. If you find them, highlight and select "Keep as New" to put it back in your Mailbox.

Hopefully, one of these solutions will get us back to your Mailbox again.

~ David

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