Tip #2548 - Troubleshooting
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Troubleshooting
What does the word
troubleshoot mean? You've probably heard it mostly in relation to computers,
right? If you ever run into a problem with your computer, you're always
told to first do some troubleshooting. But, what does it mean exactly?
How are you supposed to know what to do?
Well, troubleshooting simply
means isolating the problem that you are experiencing so you can work
toward fixing it completely. Also, troubleshooting is mostly a process
of elimination and it can often be going on a whim and just guessing what's
wrong.
When you're having a problem
with something within your system, you should first figure out where the
problem lies and compile some possible reasons why it's happening. You
should then investigate your reasons, starting with the most obvious or
the most easiest to fix. Troubleshooting usually refers to a hardware
problem (whereas debugging is related to software problems).
Let's say you've been
having problems with your mouse. It basically just quit working as well
as it usually does. So, what could be the problem? Well, to solve the
issue, just start troubleshooting. The most obvious reason (to me, anyway)
would be that it might just be a little dirty and it needs cleaned out.
Another possible reason could be that the cord got a little loose and
it just needs pushed back in. Or it could be a power problem or the mouse
could just be dead (hopefully that's not the case, but it does happen!)
Now, start from the beginning. Clean out your mouse and if that doesn't
help, try the next troubleshoot option. You'll eventually figure out what's
wrong and be able to fix it.
If you ever have a problem
that runs past any troubleshooting you can do, there's always technical
support from the manufacturers of the product. But, you should always
try to fix the problems yourself first.
~ Erin
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