Comments on: Troubleshooting Network Problems from Command Prompt

By: Habib

Habib — Sun, 06 Nov 2011 18:39:20 +0000

Ken, I had a similar experience and I found out I typed a wrong digit as part of the gateway address.After making sure I typed the correct numbers in the address, everything came out fine without the “Request timed out”.Try and type your correct gateway address and see if you have the same info.

By: JimDandy45

JimDandy45 — Fri, 04 Nov 2011 12:27:02 +0000

I also keep a short list of several common ipaddresses for sites like google.com, yahoo.com, etc. That way, I can ping the ipaddress directly to be reasonably sure that there is not a problem with the DNS, DNScache, or a virus that might re-direct by a virus or hijacker.

By: Mattie

Mattie — Thu, 03 Nov 2011 00:28:51 +0000

I did this just as you instructed and I have bellsouth.net and there was a problem can i send you a screen shot of the results and you tell me what I should do please? I don’t know what to tell bellsouth when I call them because I have been trying to tell them there is a problem for almost 1 1/2 years and they always tell me there is no problem that it’s just traffic. I am not an expert at this just an old woman so please want you help me with this? It would be much appreciated. Thank you, Mattie

By: Ken Jones

Ken Jones — Tue, 01 Nov 2011 11:57:07 +0000

I tried the two tests and the gateway test was fine but the first test for my computer said “Request timed out” all four times. What does this mean and should I be concerned?

By: Lionel

Lionel — Tue, 01 Nov 2011 10:30:14 +0000

Really great Info. Would use this article to troubleshoot my computer connection issues.