Kasey from Denver, CO writes:
I recently purchased a Toshiba Satellite A665D Laptop with a built in cam and speaker system (Windows 7). When I use Skype, my web camera no longer can be found, and doesn’t work. Neither does my built-in mic. Contacted Toshiba help: They say to download the software (web Camera App) and boot it up again. This didn’t help. What Am I Doing Wrong?
If your laptop’s webcam and built-in microphone were working previously for chatting with video programs like Skype, Ovoo, or Facebook video chat, but have since stopped functioning, the issue is likely caused by a simple software glitch that is easily resolved. The Toshiba Satellite A660 line of laptops includes a program installed by the manufacturer that lets you change webcam settings, such as brightness or contrast. This tool even gives you the option to disable the device completely, which prevents video programs from detecting your webcam. Fixing the problem is only a matter of accessing the software and turning the camera back on.
To navigate to the Toshiba webcam software, open the Windows 7 Start menu and click the “All Programs” button.
Scroll through the alphabetical list of program folders and open the folder labeled “Toshiba.”
To read the rest of this article, you must be a Premium Member.
- Exclusive members-only content, including tips and special reports.
- Always get the lowest price in the WS Store, with an average of up to 15% off every item.*
- The option to select an ad-free Tech Tips newsletter, sent directly to your email every weekday.
- ...and so much more! Don't miss a thing and get your Premium Membership today!