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Where’s My Windows 10 Upgrade Icon?

Saturday, June 20th, 2015 by | Filed Under: Windows 10

Many of you have written concerned that you don’t have that little upgrade icon for Windows 10 in the lower right corner of your Windows PC.


So what’s going on? There could be several possibilities, so let’s run down the list.

It could be that your device doesn’t have the latest Windows updates. You need to have updated to Windows 8.1 and have all current updates. Windows 7 must have Windows 7 Service Pack 1 installed as well as the latest Microsoft updates.

For Windows 7 SP1:



For Windows 8.1 Update:



Try running both critical and optional updates and installing them. There’s a good chance you’ll see the icon then.


You’ll only see an upgrade option for Windows 7 Home and Pro and Windows 8 Home and Pro versions. If you’re running an Enterprise edition, there won’t be a free upgrade. Also, if you’re running Windows RT, there’s no upgrade.

Is your device part of a school or business network that’s managed by administrator? You’ll have to check with the IT administrator about upgrades.

If Microsoft thinks your PC might not be able to run Windows 10, you won’t see the get Windows 10 app before July 29. They’ll enable the app after that date.

There’s also a possibility that you aren’t running a genuine version of Windows. The upgrade will only apply to genuine Windows versions.


If none of the above apply to you, Microsoft does offer a fix, but it’s a complicated one that I’m going to copy verbatim from their support site.  I do not suggest trying this unless you are very comfortable with technology and doing something like editing your registry.

  1. Open Notepad
  2. Copy the following text and paste it into Notepad:

REG QUERY “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\UpgradeExperienceIndicators” /v UpgEx | findstr UpgEx

if “%errorlevel%” == “0” GOTO RunGWX

reg add “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Appraiser” /v UtcOnetimeSend /t REG_DWORD /d 1 /f

schtasks /run /TN “\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser”


schtasks /query /TN “\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser”

schtasks /query /TN “\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser” | findstr Ready

if NOT “%errorlevel%” == “0” ping localhost >nul &goto :CompatCheckRunning


schtasks /run /TN “\Microsoft\Windows\Setup\gwx\refreshgwxconfig”

  1. Click File, and then Save As
  2. In the File name box, change the file name to ReserveWin10.cmd
  3. Then click the dropdown next to Save as type, and select All files (*.*)
  4. Select the folder you would like to save the file to.  For this example, let’s choose to save the file to the C:/Temp folder.  Then click Save.
  5. Open an elevated command prompt.  (From the Start screen or Start menu, type Command Prompt in the search box, and then in the list of results, right-click Command Prompt, and select Run as administrator.)
  6. Finally, run the file from the location you saved to in Step 6.  In this example, you would type the following in the Command Prompt window and hit Enter:C:/Temp/ReserveWin10.cmd

The Microsoft Compatibility Appraiser can take 10 – 30 minutes to run, during which the script will continuously provide status reports that it is running.  Please be patient.

If the script is failing in an infinite loop, then you don’t have the necessary prerequisite Windows Updates.

Hopefully one of these will work for you.

~ Cynthia

Tags: ,

10 Responses to “Where’s My Windows 10 Upgrade Icon?”

  1. Frank Vanacore says:

    You must also have the correct processor, and be able to run LAHF and PrefetchW to install Windows 10.

  2. Mark says:

    I recently had to replace my laptop hardrive when it crashed but I had backed everything up. After reinstalling Windows 8.0 and getting everything back up to Windows 8.1 so everything was current I still wasn’t getting the Windows 10 icon. After going to Microsoft community and getting the same instruction on how to get Windows 10. I copy and paste to notepad just like they said to do but with 1 big difference I save it to my desktop to make it easier to find. All I had to do then is right click on it and run it under Run as Administrator and I got my Windows 10 icon on my taskbar and reserved the upgrade in July.

  3. Joe Adams says:

    I have Windows 8.1, and am missing the Windows 10 update. I’ve downloaded the updates you suggested, and still no Icon. Unable to download KB2976978. Not listed. There’s a possibility I deleted the Icon early on after getting the computer. On Windows Anytime Upgrade it says my computer is running Windows 7 Home Premium. It’s not. It has Windows 8.1 Home Premium, or at least that’s what it says when I open Windows. But….I do get a lot of Windows 7 updates. Now just what the heck is going on? It’s a Dell PC, maybe 6 months old.

    • cynthia says:

      Many updates would apply to both Windows 7 and Windows 8. To check what version you are running, go to This PC, right-click on your main hard drive and choose properties. Make sure you have all of your critical and optional Windows updates installed for 8.1. If that doesn’t work, you could try the registry hack or wait to see if it will become available on 7-29 or you could contact Dell.

  4. Joe Adams says:

    I recently posted a request for help, and made a BIG mistake. My Computer, a Dell PC, his running Windows 7 Home premium. My HP Laptop has the Windows 8.1. Sorry ‘Bout that. Still need help on the Dell, Windows 7.

  5. B. Presti says:

    Using Windows 7 Ultimate SP1 that does include all the other specified updates and the computer meets all the specs for Windows 10 – but will not display the Win10 update icon

    Tried the fix but it does end up in an endless loop.
    What suggestions are available for this dilemma?

  6. Adarsh says:

    When you copy pasted the text into notepad, did you see how the double quotes were formatted? I suggest opening up the file and manually typing the double quotes. Hope this helps.

  7. […] this has been an issue for several people. I wrote an article a couple of weeks ago. Click here to read. Hopefully one of the solutions offered can help you […]

  8. Larry Cooper says:

    My question is in regard to “not getting microsoft icon on task bar”. I have Windows 7 Service Pack one (SP1) and KB3035583 and KB2952664 installed. When I run the text that you suggest I get an infinite loop. What can I do to resolve it and get the icon?

  9. naiivete says:

    You also need to have your graphics driver up to date. It took me a while and much frustration to realize this is why I wasn’t getting the Windows 10 update icon.

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