Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

Shop online 24hrs a day or call us Mon-Fri
8:30AM-4:30PM EST - 1-800-915-2088
WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Why Can’t I Find Windows 8.1 In The Windows Store?

Tuesday, November 19th, 2013 by | Filed Under: Windows 8
 
Loading...


Lynn writes: 

Hi guys,Yesterday I received notification in my in box that Microsoft wasd giving me the Windows 8.1 download free. I was directed to go to the windows store on my start panel. It was not there. I did everything they suggested,including updates,refreshing the store and making sure I had the compatible laptop with the right windows 8 all to no avail. How can I can the free version of Windows 8.1 now?

Thanks so much, a loyal customer for many years.

Lynn, thanks for being such a loyal customer. Hopefully we’ve got a pretty simple fix for your problem. The most likely reason that you can’t find the Windows 8.1 update in the Windows stores is that your Windows 8 doesn’t have the latest updates.  I know, confusing right? In Windows 8, updates for Apps were found in the app store, but regular Windows updates were received by doing Windows updates. However, the 8.1 update is only available in the store. If you don’t have all of your Windows updates, you may not be able to download 8.1

Here’s how to get those Windows 8 updates. Go to the search charm and type in Check for updates. Select the Check for updates icon.

The update and recovery screen will open.

Choose Check now.

If there are updates available, install them.  Then restart your computer and go back to the Windows store to see if Windows 8.1 is available.

Another possible reason you aren’t seeing 8.1 is that you are running a version of 8 that does not support updating from the Windows Store:

Windows 8 Enterprise – you’ll have to ask your system administrator about the update.

Windows 8 Pro installed with volume licensing. Again, speak to the system admin.

Windows 8 Pro installed using MSDN or TchNet ISO acitivated with Multiple Activation Keys. You need to download Windows 8.1  ISO from MSDN or TechNet.

Windows 8.1 Preview or Windows RT 8.1 Preview.  Microsoft has information about that process available here.

There’s also the possibility that your Store is not showing the latest content. You can remedy this by typing Run in the search charm and then selecting Run from the results.

The Run window will open. Type wsreset.exe  and click OK, then restart your your computer. 

Go to the store and see if the 8.1 update is available.

There is one other possibility and it seems super-obvious, but if you share the device with someone else, it’s possible that person might have updated to 8.1 and neglected to mention it to you. So just in case, search for This PC in the Search charm and select the This PC icon.

Right-click on the C drive and select Properties.

You can then check which version of Windows 8 you are running.

Hopefully, one of these solutions can solve the problem. When you do finally have 8.1 available in the store, you might want to check out this article on the installation process. 

~ Cynthia

Tags: , ,

One Response to “Why Can’t I Find Windows 8.1 In The Windows Store?”

  1. Mark says:

    I ran into the same problem with upgrading to Windows 8.1 on my laptop. I went through all the steps that you mentioned in your article. I finally went to Microsoft support and with their help I found there was a bunch of errors in my register that was stopping my laptop from upgrading to Windows 8.1. Microsoft could have taken care of the problem or I could have taken it to a computer repair store but both cost a lot of money which I couldn’t afford being retired and a fixed income. So how I solved my problem was to do a full reformat of the hard drive and restore it to factory settings and the downloaded 8.1 after I got the necessary updated. To me it was no big deal because I just use my laptop for checking my emails and staying in touch with my children and grandchildren. I don’t even have a game on my computer prefer a good book myself.

Leave a Reply


Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.


Enter Email Address:

Subscribe

Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup



Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Subscribe


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive


Categories:
Archives: