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Why Can’t I Print?

Monday, September 9th, 2013 by | Filed Under: Printing Help

Sanford from Sherman Oaks, CA writes:

Can’t seem to print out various pages, keep getting message that I need a PRINTER,which IS on and hooked up to my computer at all times.

Ah, printers. They are mysterious creatures. They can work for years and then just suddenly turn on you.  Sanford, just because you have a printer hooked up to your computer, doesn’t mean that your computer sees the printer. Let’s see if we can find out what the issue is.

First, please check your cables and make sure both the printer and the computer are securely connected to the cable. Cables do come loose and that can cause a lot of problems. If that doesn’t fix the issue, let’s look for some other problems.

Select your Start Menu and choose Devices and Printers.

You should see your particular printer displayed and selected as the default printer, but my guess is that you won’t.

Click Add a Printer at the top and the wizard should walk you through adding your printer.

It should take you step-by-step through the process.

 To make a printer your default printer, just right click on it and select Set as default printer.

Now if you see your printer listed and it’s still not responding, try right-clicking and selecting Remove device.


Then try going through the process of adding the device again. If that doesn’t work, I’d try another cable if you happen to have one lying around or can find a replacement at a decent price.

~ Cynthia


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3 Responses to “Why Can’t I Print?”

  1. Edgson says:

    other possibility for the printer won’t print is with these newer printer if one of the ink cartridge is low or out of ink the printer will not print..i had this situation and when replaced evrything worked out well
    hope this helps tooo

  2. Bob says:

    I had that also but windows 7 did not have a driver for my dell printer

  3. Susan says:

    Here’s another fix. I’m using 7. : Do a Search for Services. Open. Scroll to Print Spooler and right click. Click Properties. Service Status should indicate Started with Start grayed out w/ability to click on Stop. If not, click Log On tab and unclick “Allow service to interact with desktop.” Then go back to General tab and you should be able to click “Start.” Only thing that worked for me. Had to go through the procedure a couple of times when restarting, but eventually held.

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