Tech Tips Home
The Best Tech Tips And Daily Deals
Newsletter On The Internet!

WorldStart Tech Tip And Store Search
Email: Password: Login Remember Me

Like what you see here? Subscribe to the Tech Tips newsletter!   Email: Subscribe

Why Can’t I See My E-mail?

Wednesday, June 19th, 2013 by | Filed Under: E-Mail Help, Using The Internet

We’ve gotten several questions about e-mail not displaying properly in various browsers. One possible culprit behind this issue, could be temporary Internet files.  I had this happen to me recently. For me, it wasn’t with e-mails, but for a program I was using to convert video files. I spent a several frustrating hours until I cleared out the browser’s cache. Then, like magic, everything displayed properly again.

Here’s how to clear the cache in three popular browsers. For Internet Explorer press CTRL+SHIFT+DELETE simultaneously.  You’ll get the window below.  I’d suggest deleting Preserving Favorites Data and deleting Temporary Internet files, Cookies and website data and History.

For Google Chrome: Press CTRL+SHIFT+DEL simultaneously. You’ll get the window below.  Check Empty the cache then select Clear Browsing Data.

For Firefox, also simultaneously press CTRL+SHIFT+DEL. You’ll see the window below.  Check the items you wish to clear and click Clear Now.

This could help display issues with e-mail and other programs.

~ Cynthia

Tags: , , ,

3 Responses to “Why Can’t I See My E-mail?”

  1. Thee Ox says:

    None of the tips worked.

  2. Roland says:

    The above article regarding clearing the cache in different browsers is pure crap!! In both IE & Chrome I did the control/alt/delete thing & I got nothing like you say I would. I got a MS full screen window with the options of lock this computer/switch user/log off/change password/start task manager & a cancel button. My OS is Windows Vista Home Premium. What’s really going on? How about some real, true info that is beneficial.

    • cynthia says:

      Roland, make sure you hit CTRL+SHIFT+DELETE, not CTRL+ALT+DELETE. CTRL+ALT+DELETE will pull up the menu to log off or switch tasks.

Leave a Reply

Like these tips? Get them for FREE in your email!

WorldStart's Tech Tips Newsletter

  • Tech Tips Daily - Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

  • Tech Tips Weekly - If you don't want our Tech Tips newsletter every day, then sign up for this weekly newsletter to get the best information of the week. Sent on Fridays.

Other Newsletters

  • WorldStart's Daily Deals - Every week, we send out great deals in our Daily Deals newsletter. Many of these deals are exclusively for our Daily Deals newsletter subscribers and can't be found with our regular specials.

  • Just For Grins - Each issue includes a couple clean jokes, some funny quotes, and a hilarious reader's story. Newsletter is sent five days a week.

Enter Email Address:


Your e-mail address is safe with us!
We only use it to send you the newsletters you request. It is NEVER disclosed to a third party for any reason, ever! Plus, if you decided you don't like our newsletters (don't worry, you'll love them), unsubscribing is fast and easy.

Free Newsletter Signup

Tech Tips Daily

Become a tech pro! Get the very best tech and computer help sent directly to your email every weekday!

Tech Tips Weekly

The week's best in tech and computer help. Get your issue sent to your email every Friday!

WorldStart's Daily Deals

The very best deals on the Internet! Get a new set of incredible sales every day of the week!

Just For Grins

Clean jokes, funny quotes, and hilarious comics. Sent 5 times a week straight to your email.


Love Worldstart? Refer A Friend!

WorldStart's Premium Membership

Tip Archive