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Why Does Adobe Need to Store Info on My Computer?


John from Rock Hill, SC writes “I keep getting a pop-up from Adobe Flash Player on all my webpages that says “Adobe wants to store info on your computer”.  When I click on “deny” it just keeps popping back up. When I click on setting and then on “do not show this again” it goes away till I change webpages, and then shows back up. How do I get rid of this pop-up?  It’s driving me nuts.

Hi, John.  Thanks for the great question.

Well, the good news is that this is really an answer with no bad news.

To begin with, I can only think of two reasons that you’d deny this: you think that it may be malicious (and, with the recent security glitch with Java, who could blame you) or you’re afraid that it’s going to take up permanent room on your computer drive.   Neither of these are true.  It IS  a feature of Adobe that allows the webpage to take up more space on your hard drive temporarily in order to run an Adobe script on the page, or allow the webpage to display correctly.

The reason that it only goes away temporarily is because you are not changing the setting in your computer, you are changing the settings for that webpage for that session only.  There is a way to change this by default in your computer’s settings. 

As usual, start with START.  After that, though, I’m going to go in a different direction than I usually do.  I usually just have you enter part of the program name in the search box, but in this case I simply couldn’t pull my flash player settings up by using the search box.  So this time after START, I will direct you to CONTROL PANEL.

After that, click on SYSTEM AND SECURITY and then FLASH PLAYER.  This will open up the Flash player control panel, which looks like this:

The very first tab that you have here, the default tab, is STORAGE and the first section of that is LOCAL STORAGE SETTINGS.  Here you’ll be able to choose if you want flash to always store data on your hard drive, never store data on your hard drive, or always ask (which will give you the question that you asked about).  On mine, the default is to always allow and frankly that is the setting that I recommend.  The reason is that, as I stated before, there’s no harm in it, and whatever space it DOES need to take up will be immediately marked to be overwritten as soon as Flash is done with it.

I hope that this helps!

Randal Schaffer



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7 Responses to “Why Does Adobe Need to Store Info on My Computer?”

  1. Carl D says:

    I now have Win8. Can you publish a similar tip for it?

  2. Ed Macchi says:

    THANK YOU. That always buged me.

  3. Elllis Frye says:

    Do not have “system and security” setting in my control panel. Only “system”
    I’m running windows 7 home premium, 64

    • Merna says:

      I have Windows 7 Professional, 64 bit. Like you I have “System” rather than “System and Security” under the Control Panel. I also have a Control Panel item called “Flash Player (32-bit)” which has the flash player menu shown in this article.

  4. Claire says:

    What clear,concise great information Randal. Thank you sooooooooo much!

  5. SeanQ39 says:

    I’ve not been using Firefox (which is my preferred browser) because it always has the adobe pop up you’ve explained. I didn’t feel safe allowing access to my hard-drive since I wasn’t sure if it was in fact adobe or some malicious attack trying to get to my hard drive. On Chrome I never see this pop up and so I went back to using chrome. Today I opened Firefox for the 1st time in a month or so and immediately the pop up appeared and so I searched and found your explanation. Thanks for the info and thorough explanation so I can now use my preferred browser once again. Cheer!

  6. FRANK MADEY says:


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