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Why Doesn’t My Used Laptop Offer Win 10 Upgrade?

Saturday, July 9th, 2016 by | Filed Under: Quick Tips, Windows 10

As that Windows 10 upgrade deadline gets even closer, a reader wants to know why his laptop isn’t offering him the chance to upgrade. “My laptop, win 7 home premium bought used, does not display the Microsoft flag for updating to win 10. Does that mean I can’t get it? Do I have an illegal copy?”


Not necessarily. It could just be that your PC needs some updates. So make sure you go to the Update Center and run all of the possible updates for your PC.

If that doesn’t help, it is possible that your PC just doesn’t have the hardware to support the upgrade to Windows 10. You can go to the manufacturer’s website to check for information on that.

If your PC can handle the upgrade, you can go to Microsoft’s website to download the necessary files.

~ Cynthia


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