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Why Don’t Some Sites Remember My Credit Card Information?

Wednesday, April 2nd, 2014 by | Filed Under: Quick Tips

Geoff from Arlington writes:

Why is it when I shop at some online places they remember my credit card information and at others I have to enter it new every single time? None of the settings on my Internet Explorer change when I go between places. And these sites will remember my account password.

Geoff, that is most likely a security decision made by the online store you’re visiting. Some stores choose not to store information such as credit card numbers. Once your information is entered and passed on to the payment processor, it’s gone from their system. If their store was ever compromised by hackers like the ones who attacked Target’s files last Christmas season, your information would not be there for crooks to steal.

Many users find it more convenient not to have to enter a long string of numbers plus an expiration date and a security code each and every time they shop, but others appreciate the security. My mother-in-law, for example, always tells the customer service rep when she places her order over the phone that she does not want the company to store her credit card information for future purchases.

Whether you prefer more security or greater convenience is up to you.

~ Cynthia


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6 Responses to “Why Don’t Some Sites Remember My Credit Card Information?”

  1. K.Vee.Shanker. says:

    Another problem with sellers storing a credit card number is that they can debit the card later also, for whatever reason they may say. This is especially so, where periodic renewal/supply is involved. Sometimes, one might want to stop that service but may not remember to do so at the appointed date.I hear that one cannot even bar any such company from debiting the card A/c.

  2. roger says:

    This is a good question and the answer considers an interesting point. Which do you prefer convenience or security?
    Convenience has a cost.

  3. Carl Snyder says:

    Concise, complete and EASY TO UNDERSTAND! This is the first tip I have read from your site – I am much impressed.

  4. MarkJ says:

    Good answer except for the reference to the Target breech. Actually it didn’t matter whether Target was storing credit card numbers or not. The hack at Target was inserted into their register servers before the data was stored or even sent to the processor.

  5. JJM says:

    SECURITY first!!! Though the convenience is nice, we must be careful that we are not selling ourselves due to laziness.

  6. Jim K. says:

    Having a Pay Pal account solves a lot of these problems.

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