Many of you may have heard of Dr. Elizabeth Kubler-Ross’s five stages of grief. She named them as denial, anger, bargaining, depression and acceptance. She was talking about catastrophic personal loss, but as the end of Microsoft support for Windows XP nears, I’ve observed the same reaction in XP users.
1. Denial – Microsoft will change their mind. Someone else might step in and take over. – After 12 years, Microsoft feels XP’s time has come and gone. The operating system has security issues and just can’t keep up with some of the latest technology. The company is determined to shift towards being a devices and services business and supporting a 12-year-old operating system is just not part of that plan.
2. Anger – We’ve seen plenty of that in comments, e-mails and questions. Readers have called Microsoft, greedy, lazy, short-sighted, stupid and a lot thing that we can’t post on a family-friendly website.
3. Bargaining – Readers have asked if they run up-to-date security software, won’t that take care of the problem? What if they are very careful about where they go online or just use it for e-mail. Security providers like Norton and AVG have made it clear that without Microsoft offering the security support – they cannot guarantee the safety of XP systems.
4. Depression – According to experts, it’s not a good idea to attempt to cheer up the grieving person at this point. So I won’t try to tell you that you may be able to upgrade your current computer to Windows 7 or 8 or that you might enjoy a newer, faster computer. And I won’t even touch the fact that Windows 8 really is a pretty good operating system.
5. Acceptance – Once you’ve reached that stage, we can help you out. My first suggestion would be to run Windows 7 Upgrade Advisor or Windows 8 Upgrade Assistant to see if your current computer can handle a new operating system. We’re going to have more articles and tips on making the change as the deadline for the end of support draws near.
Remember April 8, 2014 is the end date for Microsoft support for Windows XP.